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Return Policy

We guarantee 100% satisfaction with every item you purchase. If you are not completely satisfied with an item in your order, return the item to us for an exchange or refund.

Personalized items are guaranteed to be imprinted exactly as ordered. Double-check all names, dates, and spelling before submitting your order. Personalized items cannot be canceled, returned or exchanged unless damaged or imprinted incorrectly.

If you wish to exchange your item for a different one, simply call us at 1-800-437-5876 or place a new order online, and mail your original item along with a copy of the packing slip or invoice to:

Returns Department
Saint Benedict Press & Tan Books
30 Amberwood Parkway
Ashland, OH 44805

If you do not have a copy of the original packing slip or invoice please call us at 1-800-437-5876 to obtain one.

If your return is not the result of our error, the shipping cost of the returned item will be your responsibility. Once we receive the item you are returning in re-saleable condition, we will begin processing the refund for your original purchase.

Contact Us

Address: PO Box 410487
Charlotte, NC 28241

CustomerService@TANBooks.com

Phone: (800) 437-5876 or 704-731-0651

Fax: (815) 226-7770

Hours: 10-4:00 ET, Mon-Fri.